Friday, November 30, 2012

Phone Insurance - What You Need To Know About Claiming A Policy


So, you have iPhone insurance and sadly, you have to claim it. What do you need to do? There are a few steps you need to take in order to receive your new iPhone or to have it repaired, where needed. While some people say that this process is very troublesome, others say that it is not. But in general, the claiming procedure is the same with any iPhone insurance, you might just have good or bad luck. So let us get down to business.

In case your phone was stolen, you must first report it to the police. After that, make sure you notify your service provider so that they can block the phone. After that, you call the insurance company and they will most likely send you a form via e-mail. You will be asked to fill out the form and also give them the report from the police so that they will know for sure it was stolen.

Note:

Most, if not all, insurance policies for iPhones do not cover unattended theft. So if your phone was stolen while you were out and left it somewhere, they will not fulfill the claim. Other scenarios are usually covered though.

If you phone suffered accidental damage, including water damage with some companies, you will do the same. Call the insurance company and fill out a form. An insurer will then have a look at the phone and will decide whether it can be repaired or needs to be replaced.

In case you just lost your phone, then you call the insurance firm and do the same thing. They will send you a form via e-mail which you will have to send back via a fax. It usually takes around 48 hours for a claim to be processed, so brace yourself.

There are, and will always be, scenarios where all sorts of troubles appear. For instance, the fax you are sending the claim form to doesn't work. Or the company tries to delay the process for as long as they can. There are also cases where the insurance company will try and give you a different handset than your iPhone.

Make sure that you read the iPhone insurance well before agreeing to it and make sure that the insurer is obligated to replace any fatally broken phone with an equal one, make and model. That way you can avoid cases like that.

I'm not saying that it will be difficult every time, you might be lucky and be done with it really soon. As a word of caution, don't try to scam the insurance company to get a new phone. They can tell when you deliberately damaged your phone and they won't hesitate to refuse the claim. Hope this helped everyone understand how to claim an iPhone insurance policy.

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